Wolf Creek Leather Lifetime Warranty Policy
Thank you for purchasing a handmade product from Wolf Creek Leather. We stand behind the quality of our craftsmanship and offer a Lifetime Warranty on all our leather goods.
Warranty Coverage
Wolf Creek Leather warrants that your product is free from defects in craftsmanship and materials for the lifetime of the original owner under normal use.
If your item fails due to a manufacturing or material defect, we will, at our sole discretion:
Repair the item
Replace the item with a new one of equal or greater value, or
Issue a partial or full refund
This lifetime warranty applies to the original purchaser only and is non-transferable.
warranty does not apply to any
How to File a Warranty Claim
Email us at sales@wolfcreekleather.com as soon as you discover the issue.
Include clear, well-lit photos showing the defect and a brief description of the problem.
We will review your claim and, if approved, provide return instructions.
You must receive written approval and instructions via email before shipping any item back.
Customer Responsibilities
The buyer is responsible for all return shipping costs.
Package the item carefully to prevent damage in transit.
We strongly recommend insuring your shipment and using a trackable service.
Wolf Creek Leather is not responsible or liable for any items lost, damaged, or stolen during return shipping. Customer is responsible for shipping to the correct address we provide.
Exclusions & Limitations
This warranty does not cover:
Normal wear and tear
Damage from misuse, neglect, improper care, or excessive/abusive use
Damage caused by the customer’s lifestyle, usage habits, or accidents
Loss of sheaths, holsters, or other leather gear while in the customer’s possession
Any non-leather or resale items (such as notebook refills, pens, inserts, or other accessories that we do not manufacture ourselves)
We are not liable for lost or damaged goods returned for warranty service or repairs.
Additional Notes
Because every item is handmade and made to order, repair or replacement times may vary. We will communicate clearly with you throughout the process.
For any warranty questions or to submit a claim, please email sales@wolfcreekleather.com.
We deeply appreciate your support for our small family business and are committed to standing behind our products for a lifetime.
— Wolf Creek Leather